expert services

Benefits

shared goals become clearer.
task and roles are clarified at individual, group, and organizational levels.
workflow becomes more efficient.
adaptability and learning improve.
leadership and collaboration develop.
productivity and competitiviness are given opportunities to grow.
solution-oriented thinking develops.
co-guidance and collaborative development improve.

For Whom

Work supervision is suitable for anyone who wants to learn and develop in their work.
It can be provided to individuals, groups, or entire work communities.
It is applicable to various organizations, regardless of the industry.
A work supervision group can also consist of professionals from the same field but different workplaces.

Content

Work supervision consists of a process involving multiple sessions as well as experiential learning that occurs between the sessions. During the sessions, participants reflect on work-related experiences and their connection to the established goals.

Implementation Method

Work supervision is a process that requires sufficient time. Sessions can, for example, last 45 minutes to 1.5 hours and take place approximately every 4 weeks.
In group supervision, the ideal group size is 3–6 people. Community supervision involves the entire work community, including supervisors.
Work supervision is confidential.
Each participant has the right to decide what and how openly they wish to share in the supervision process.
The supervisor aims for objectivity and views matters from an outsider’s perspective.
The supervisor does not give direct instructions or advice to the participants. Instead, they use questions to help participants find their own solutions to improve workflow, organize work-related situations, and learn from them.

How does work supervision impact?

Organizations that have implemented work supervision have identified connections between the process and the following factors:

Improved quality and efficiency of work, as well as enhanced customer satisfaction.
Strengthened professional identity of employees.
Better endurance at work, as sharing personal experiences boosts inner resilience.
Learning opportunities from others.
Improved workplace atmosphere and reduced absenteeism.
Enhanced supervisory and leadership skills.
Clarification of the organization’s core tasks.
The ability to collaboratively define work quality standards during supervision.
Better organization of multidisciplinary operations.

Work supervision can be provided as individual, group, community, or crisis supervision:

In promoting well-being at work and in work supervision, the focus is the same – the individual’s relationship with work. At its best, the benefits of work supervision extend to the individual employee, their work and performance, and, more broadly, the entire work community.

INDIVIDUAL WORK SUPERVISION

ndividual work supervision is suitable for employees or supervisors, regardless of the industry. It enables individuals to identify their own resources and opportunities related to their working methods, as well as to develop their personal practices.

The duration of the individual work supervision process is 60 minutes per session for 5 sessions, with an option for additional sessions.

GROUP WORK SUPERVISION

The group can consist of members of the same team/group who perform the same or different tasks. They may also work in similar roles but in different teams. A work supervision group can also include professionals from the same field working in different organizations.

The group may also be formed of individuals from different teams/groups within the same company who perform either the same or different tasks. For example, they may work in various operational units of the company.

Group work supervision enables the team/group to identify individual strengths and develop working methods through peer discussions – learning new practices through shared experiences.

The duration of the group work supervision process is 1.5 hours per session for 5 sessions, with an option for additional sessions.

COMMUNITY WORK SUPERVISION

In community work supervision, the workplace team/group and possibly their supervisor participate. Community work supervision enables the same benefits as group work supervision, with the additional focus on developing shared practices and enhancing team members’ commitment to common ways of working.

The duration of the community work supervision process is 1.5 hours per session for 5 sessions, with an option for additional sessions.

CRISIS WORK SUPERVISION

Crisis work supervision may be necessary when an individual, team, or community has encountered situations in their work that have jeopardized or seriously threatened their ability to work or perform their duties. Experiences, thoughts, and strong emotions related to the crisis (such as anger, fear, sadness, or anxiety) must be processed to enable the individual(s) to continue working while maintaining their professionalism.

The background of the crisis may include:

A single or prolonged stressful client relationship
Unexpected and undesired changes in working conditions
Workplace accidents
Internal conflicts within the work community
Serious illness
Death

Due to the urgency of the situation, crisis work supervision should be carried out on a tight schedule as a series of a few supervision sessions.

After addressing the crisis, further supervision can, if needed, continue as individual, group, or community work supervision. Crisis work supervision is best conducted as co-supervision, where the supervisors can reflect on the issues together and broaden the perspectives of the supervision process.

Payment and Cancellation Terms

If the cancellation occurs after signing the agreement and one week before the start of the training, 50% of the training fee will be charged.
If the reserved training session is canceled on the day of the training or the participant does not attend, the full training fee will be charged.
In case of unforeseen circumstances, the participant can be replaced by notifying via email at yrityspalvelut@vamk.fi
Invoices will be issued after the training begins. If the participant is the payer, the invoice will be sent via email. If the employer or another organization is the payer, the invoice will primarily be sent as an e-invoice.

INTRODUCTION OF WORK SUPERVISORS:

Heidi Blom

I have been working as a lecturer in social work at Vaasa University of Applied Sciences since 2011. I hold a Bachelor of Social Services degree (Socionom, Umeå University) and a Master of Administrative Sciences with a major in Social and Health Management (University of Vaasa). I am also a Valvira-licensed social worker.

Previously, I have worked as a school counselor and as a service center manager at a Labor Force Service Center. I have extensive and diverse experience in multidisciplinary network collaboration.

In November 2021, I graduated as a work supervisor from the Finnish Community Academy in Jyväskylä, with a focus on the multidimensionality of work supervision training. The framework of my expertise includes cognitive-constructivist views of humanity, self-awareness, activity theory, double-loop learning, group and community dynamics, and process-oriented development applications.

I have experience in individual, group, and community work supervision, as well as in supervision for supervisors across various fields. I am a member of the Finnish Association of Supervisors (STOry).

Lecturer, Social and Health Care
heidi.blom@vamk.fi
+020 766 3348

Timo Malin

I hold a Master of Science in Economics and Business Administration and have been trained as a Team Master/Team Coach at the Team Academy in Jyväskylä. I work as a lecturer at Vaasa University of Applied Sciences, specializing in marketing, human resource management, leadership, finance, risk management, international business, and entrepreneurship.

I graduated as a work supervisor in the spring of 2017 from the DIALOGIC resource-oriented work supervision training program. My experience includes individual and group work supervision, supervision at the managerial level, as well as work supervision in secondary education, early and primary education, Vaasa city council members, and the social and healthcare sectors.

Lecturer, Business Economics
timo.malin@vamk.fi
+358 50 472 4330