Student Services

Services to support your studies

Student Services Opening Hours

On-campus services 

Notice! Week 42 Study office is closed. Services by online.

  • Monday: 10-14
  • Tuesday: Closed
  • Wednesday: Closed
  • Thursday: 10-14
  • Friday: 12-14

Phone Service

Distance Service

  • In closing hours, please contact
  • Electronically signed and verified study certificate & transcript available on Student desktop (PAKKI) 24/7
  • E-forms:

NB: Study register (transcript of records) and student certificate are available in Pakki 24/7 as digitally signed documents by VAMK

Student Services take care of administrative matters related to studies such as:

  • Preparing and writing of degree certificates
  • Official extracts of completed studies
  • Official study certificates
  • Registration of interrupted studies
  • General guidance at study financial matters; student’s personal income and loan affairs call 020 692 209 or
  • KELA meal subsidy card
  • Credit transfer
  • Independent study (form / TE-office)
  • We don’t have copy service. You find copy service

Please prepare to proof your identity at Student Services: 

  • passport (also expired, if student can be identified properly)
  • Finnish identity card with a photo, issued by police
  • Finnish driver’s licence
  • another EU/ETA country identity card with a photo
Electronically signed study certificate and transcript of records

Electronically signed and verified document is available on student desktop (PAKKI).  Electronically signed document replaces hand-signed and stamped documents. Other officials and e.g. employers can verify authenticity of documents with Atomi validator. 

Service Fees
  • Handling fee for the restoration of study right and extension of study right: 50 € 
  • Attested copy of the degree certificate (taken from the original copy in VAMK archive) : 35 € 
  • Transcript of records (after graduation/ resignation) :  20€

Postage fee 5 € is added to orders if sent by regular mail. Delivery time approx. 2 weeks.

Student Services

Siru Suominen,

  • International Business
  • Master of Business Administration in International Business Management
  • Master of Engineering in Project Management

Susan Sundqvist,

  • Study Financial Aid  (KELA)
  • Cloud-Based Software Engineering
  • Information Technology
  • Energy Technology
International Mobility Services

Inquiries related to exchange studies abroad

Wolffintie 30

Contact Information

Offices at Palosaari campus (WB 1032, WB1034)

  • Tuija Tammi, Head of International Affairs
  • Kerstin Berg, International Coordinator
  • Hanna Peltola, International Coordinator
  • Email: international(at)



Admissions Services

Information and advice on application matters and student selection.

The Admissions Services deals with the national application system for education in Finnish and English language leading to UAS degree and for the education leading to Polytechnic/UAS Masters´ degree. The Admission Services also deals with additional application arrangements, and application for studies outside the Joint Application System (Open UAS studies).

Wolffintie 30
Tel. (exchange): +358 207 663 300


  • Official information concerning joint applications
  • Application registrations and updating of statistics
  • Coordination of entrance examination arrangements
  • Information of the results of entrance tests
  • General information and consultation of applicants
  • Other client services

Hanna-Leena Raja-aho, Specialist, Admission Services

Juha Vierola, Head of Student Services,


Keep in mind
  • Student, please check your contact information in Pakki. You can update them by yourself.
  • IT-related questions
  • Kela (financial aid for students) at or number for student customer service  020 692 209
  • Student health care fee in higher education must be paid directly to Kela for each attending semester (degree students).

NOTE! Always use your student e-mail address!